HubOne

SharePoint Site

OnePractice relies on a configured SharePoint Site to operate properly and the provisioning tool assists with its configuration.

The following section details the configuration of the SharePoint Site and what the various configurations do.

Document Center

The Document Center site contains all client documents and templates.

Documents Library

The Documents Library is a standard SharePoint document library except:

1. The Clients folder is critical. It must be be named Clients and is case sensitive. All client folders will be created by the system under this.
2. The Content Organizer is enabled but not configured.
3. Versioning is enabled, but the requirement for check-in and check-out is not.

Document ID Service

The Document ID Service is enabled and creates a unique ID for each document.

To configure the ID Service to be more user friendly:

1. Navigate to the Document Center.
2. Click the Settings Cog in the top right and choose Site Settings
3. Choose Go to top level site **settings** under Site Collection Administration
4. Choose Document ID settings under Site Collection Administration
5. Change the characters to something meaningful and select Reset all Document Ids in this Site Collection to begin with these characters tick box.

   Please note, we recommend changing this as soon as you configure the new SharePoint site and advise against changing at a later date. If you are unsure or would like to change the Document ID settings, please contact your systems administrator.

Content Organizer

The Content Organizer is a legacy SharePoint feature and is enable but not configured in OnePractice.

Lists

Lists store key information that allow the various applications to function correctly.

The following lists exist:

• HubOne Common App Settings - This contains global configuration of the OnePractice application.
• Clients - This contains the list of clients for the organisation
• Jobs - Future list for expansion
• Contacts - Future list for expansion
• Suppliers - Future list for expansion
• Tasks - Future list for expansion

HubOne Common App Settings

The Common App Settings Table contains configuration for all OnePractice apps and is established via the Provisioning tool.

These settings should not be altered after the initial configuration by the provisioning tool. If you would like to make a change, please contact your system administrator.

The settings can be modified and are as shown below:

Setting	Options	Description
ModernPractice_FolderConfig	Standard or Alphanumeric	Standard is where all client folders are listed directly under the main Clients folder. Alphanumeric means there are subfolders under the Clients folder (0-9 and A through Z) - this is typically used where total Clients > 5000 or may exceed 5000.
ModernPractice_UseSubFolders	True or False	If True, the option to choose subfolders will appear in apps. If False, it will not.
ModernPractice_ServiceLocation	AU or NZ	This setting is now obsolete. It was used to work with AU or NZ XPM, Xero Tax or WorkflowMax Accounts.
OP_UserSharePointLists	True	Ensures the apps will use SharePoint Lists as the data source.
OP_AllowAmpersands	True or False	If False, all names from the Practice Management system that contain the ampersands character (&), will be replaced with the word and.
RefreshClientListFrequency	0-90	The number (in days) between the auto refresh of client lists. If 0, the client list will not refresh automatically.
Skin	CCH, CAKairos, OnePractice	The look and feel of the applications.
PopulateClientMetadataField	True or False	If True, it will attempt to populate the Client Metadata field on Save.
PopulateGroupMetadataField	True or False	If True, it will attempt to populate the Group Metadata field on Save.
RefreshListFrequency	0-90	The number (in days) between auto refresh of lists. If 0, the lists will not refresh automatically.
DoNotShowMetadataColumns	Client, ClientGroup, Group1	This will prevent the metadata columns listed from appearing in the individual apps. You can edit this item to add more metadata columns. Ensure you use commas to separate the values.

Refresh List Freqyency Setting

All of the applications store a cache of all your clients and jobs in your local browser after its first load. This is to minimise loading time and to give you a more efficient experience. However, this means that from time to time you will need to refresh your clients and jobs lists to reflect changes in your data source (e.g. Xero Practice Manager, SharePoint or another source).

You can do this manually by clicking the Refresh icon in the application header bar or you can set a refresh schedule in your HubOne Common App Settings list in your SharePoint Document Center.

Updating the HubOne Common App Settings

1. Open your SharePoint Document Center > Settings Cog > Site Contents > HubOne Common App Settings (list)
2. Click Quick Edit
3. Scroll down until you find the line item RefreshListFrequency
4. In the SettingValue column, set its value to:
   1. “0” if you wish to never refresh or only refresh manually or;
   2. A number value (1 – 100) to indicate the number of days between each automatic refresh.

Once the application passes the desired refresh schedule time, it will automatically refresh and reload your clients and jobs lists from their respective data sources. Please be patient if your data source is large.

Please note, you must contact your systems administrator prior to making any changes.

The Clients list contains information regarding clients in the practice management system and consists of the following fields:

Title
Client Name
Client ID
Date Of Birth
Email
Phone
Primary Contact Name
Primary Contact Addressee
Primary Contact Salutation
Primary Contact Email
Primary Contact Mobile
Primary Contact Phone
Tax Number
Partner
Manager
Client Group
BankAccountName
BankBSB
BankAccountNumber
Post Code
Postal Address
Postal City
Postal Country
Postal Post Code
Postal Region
Address
Region
City
Country
Post Code
Business Number
Company Number
Prepare GST
Primary Contact Position
Referral Source
Website
Export Code
Signed Tax Authority
GST Registered
Agency Status
Is Archived
Is Prospect
Account Manager ID
Account Manager Name
Job Manager ID
Job manager Name
is Deleted
Bank Name

Subfolders in the Document Center

Our applications utilise SharePoint’s own search functionality to load subfolders from a client folder in your SharePoint Document Center. This allows our applications to bypass some of the limits imposed by SharePoint on the number of subfolders that can be placed under a particular folder. However, this comes with a few limitations at the moment:

1. If you add a new folder under a client folder in SharePoint - you will need to add a file under this folder (it can be anything) for SharePoint Search to be able to index the folder and recognise it.
2. You will need SharePoint to re-index your site, which it does every hour or two before the folder will appear in the applications.
3. You will need to manually refresh each application by clicking the refresh icon or wait for the app to refresh according to your RefreshListFrequency setting in HubOne Common App Settings list in your document center.